InterContinental San Francisco Hotel Services

Business Center Services Instant Service Services & Amenities

Concierge and Guest Relations

“In the Know” Concierge Service & Experience

InterContinental San Francisco stands out from the competition by delivering authentic and enriching experiences that bring San Francisco to life. Every associate in the hotel will share their local knowledge, genuine insights and connections - so that all guests feel “in the know”. This is personified through the expert Concierge team, headed by our Chief Concierge.

Leading the industry with new initiatives, the Concierge team connects guests to a dedicated Web Site before arrival. The site provides insider information about San Francisco - where locals eat, where guests can pick up local products and suggested activities - especially if time is of the essence. Guests can send personal emails to the Concierge team to help tailor an itinerary ahead of the visit.

InterContinental San Francisco is staffed with superbly trained and multilingual Guest Relations professionals. VIP and special arrangements are handled flawlessly by this team. Guest Relations will document your comments and review them with the hotel's management team. InterContinental San Francisco will reply to its guests by e-mail, telephone or mail within 7-10 business days after receiving guest correspondence.

Business Center Services.

InterContinental San Francisco’s business center services are available 24-hours and is located on the hotel's 3rd floor. The Business Center is a full service business center. Full services include copying, printing, fax, high speed internet and secretarial services.

On Site Parking Facilities & Services.

Parking is available for our overnight hotel guests, visitors, restaurant, bar, and spa patrons with valet service. [Top]

Instant Service.

In these days of voice recognition software, it's rare to dial "O" on a telephone and hear a live person respond. InterContinental San Francisco believes strongly in a human touch called Instant Service. Guests can simply push a special button on the guest room telephone and talk to a customer service manager who will relay requests to the hotel's service departments for you. We recognize that the guest's time is of significant value; a commodity that is infinitely perishable.

InterContinental San Francisco is an entirely non-smoking hotel. [Top]

InterContinental San Francisco Services & Amenities

Activity desk Airport shuttle transportation ($) ATM/Banking Bar/Lounge ($) Breakfast ($) Business center ($) Concierge Doorman Dry cleaning ($) Express check-in/check-out Free newspaper (lobby) 24-hour front desk assistance Gift shop Dial-up Internet ($) Wireless Internet in public areas ($)

Limo/Town Car service available ($) Restaurant ($) 24-hour room service ($) Safe deposit box (front desk) In-room safe Full-service spa & beauty services ($) Hot tub Fitness center Supervised child care/activities ($) Indoor swimming pool Television in lobby Wake-up calls Valet parking ($) Handicap access

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