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San Francisco, California Hotel Reviews
Hotel Reviews
Service above average
June 06, 2018,
Extrem friendly front desk staff. Very attentive and high endeavour!
Fantastic hotel - modern, good service
October 09, 2016,
My comany made a last minute booking at the Intercontinental - to my delight it was one of the best hotels in my experience - modern, well desinged excellent in room features, fabulous breakfasts in Luce every morning. I could have stayed much longer it was so comfortable. I would also like to give specaila credit to Dorian a member of staff that noticed I was going to check out and checked my bags for stprage while in the lift ! that saved quite a bit of time and completed a memorable experience.
Courteous Customer Service!
December 30, 2013,
Great Customer Service! We were upgraded from 2 Queen Bed Deluxe to 1 King Bed Premier View-AP, for 2 Adults and 2 Kids. Exceeded Room Capacity?! Good thing our 2nd kid is a Toddler so we're able to sleep together. Gave feedback regarding Front Desk "error" and shorthanded during late night check in the following day. Was waiting so long on phone lines etc. Ronald Gonzalez, the Front Desk Manager immediately responded and apologized and made nice gesture by giving us complimentary valet parking. Most employee are courteous and kids love the place!
Great location, Great Staff and Great Stay
November 22, 2013,
The Intercontinental is fantastic. I was received well, setup in a great room with an awesome view and had the most courteous and welcoming staff attend to my every request.
Very Nice...
August 08, 2013,
We really enjoyed our stay. Everything was just as advertised and we loved being able to walk everywhere. We will stay here on our next visit to The City.

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